The Commercial HVAC Service Coordinator is responsible for coordinating and scheduling maintenance and emergency service requests for commercial HVAC systems in Orange County, CA. The ideal candidate will have experience working with service technicians and facilities managers and a strong understanding of commercial HVAC systems.
Essential Duties and Responsibilities:
Coordinate and schedule maintenance and emergency service requests for commercial HVAC systems
Dispatch service technicians to job sites
Track and monitor the progress of service requests
Communicate with facilities managers and customers to keep them updated on the status of service requests
Order and inventory HVAC parts and supplies
Assist with the development and implementation of HVAC maintenance and service programs
Provide technical support to service technicians
Maintain accurate records of all service requests and work completed
Qualifications:
High school diploma or equivalent
2+ years of experience working in a commercial HVAC service environment
Experience working with service technicians and facilities managers
Strong understanding of commercial HVAC systems
Excellent customer service and communication skills
Ability to work independently and as part of a team
Ability to prioritize and manage multiple tasks simultaneously
Valid driver's license and reliable transportation