Job Title: HVAC Service Coordinator
Location: San Francisco, CA
Job Summary
We seek an experienced HVAC Service Coordinator to join our team in San Francisco. The ideal candidate will have a stable work history and a minimum of five years of experience in the commercial HVAC industry. You will coordinate service schedules, manage customer requests, and ensure efficient operations within our service department.
Key Responsibilities
Coordinate and schedule service appointments for commercial HVAC systems.
Manage and prioritize service requests from customers.
Communicate effectively with technicians, customers, and vendors.
Maintain accurate records of service activities and customer interactions.
Monitor and manage inventory of service parts and materials.
Ensure compliance with company policies and industry regulations.
Provide excellent customer service and address any customer concerns promptly.
Collaborate with other departments to improve service delivery and customer satisfaction.
Requirements
Must be a local candidate with a stable work history.
Minimum of five years of experience as a service coordinator or dispatcher in the commercial HVAC industry.
Strong organizational and multitasking skills.
Excellent communication and interpersonal skills.
Proficient in using service management software and Microsoft Office Suite.
Knowledge of commercial HVAC systems and industry practices.
Ability to work in a fast-paced environment and handle high-pressure situations.