Mechanical Service Specialist

Location San Diego
Discipline: Service Technician
Contact name: Jocelyn Palafox

Contact email: jocelyn@gulfstreamsp.com
Job ref: 7743
Published: about 2 months ago
Job Title: Mechanical Service Specialist

Overview:
We are seeking a Mechanical Service Specialist to enhance the capabilities of our Service Team. The ideal candidate will possess a strong background in mechanical systems, demonstrating a commitment to high-level customer service, technical proficiency, and effective problem-solving. This role is perfect for someone who is organized, detail-oriented, and eager to contribute to both day-to-day operations and long-term project successes.

Responsibilities:
  • Deliver exceptional customer service to both internal and external clients, aligning with our core values and objectives.
  • Proactively communicate, plan, troubleshoot, and execute job assignments with precision and attention to detail.
  • Engage in continuous learning to maintain and enhance technical skills and knowledge.
  • Work diligently to ensure safety, identifying potential hazards and applying measures to minimize risks.
  • Coordinate effectively with the service dispatcher for scheduling and job planning, ensuring clear communication regarding job completion and any necessary follow-up actions.

Requirements:
  • Proven experience as a Service Technician in the mechanical, electrical, or plumbing (MEP) sectors, with a focus on troubleshooting and repair.
  • Strong commitment to safety practices and risk management.
  • Ability to manage time effectively, ensuring punctuality for appointments and clear communication with team members.
  • Demonstrated ability to maintain professional relationships with clients, offering timely responses and identifying opportunities for additional services.
  • Proficient in completing documentation and paperwork accurately and thoroughly.
  • Local and stable work history, reflecting a dedication to excellence in the field of mechanical services.

Preferred:
  • A proactive approach to problem-solving, capable of identifying issues and opportunities for improvement.
  • Professional demeanor, capable of earning new referrals and repeat business through expertise and customer satisfaction.
  • Commitment to mentoring and coaching the next generation of technicians.

This position offers a rewarding opportunity for a Mechanical Service Specialist to join a team committed to excellence and continuous improvement. It is an ideal role for someone looking to apply their technical skills in a dynamic environment, contributing to the success of our service operations and the satisfaction of our clients.