Job Title: IT Systems Coordinator
Overview: Join our dynamic team in the forefront of commercial mechanical construction, focusing on enhancing building operations and energy efficiency through cutting-edge technology solutions. We are seeking a dedicated IT Systems Coordinator to support our mission by ensuring smooth and efficient IT operations, contributing to the overall success of our projects and client satisfaction.
Responsibilities:
- Offer technical support to both internal team members and external clients, ensuring high satisfaction and efficiency.
- Manage IT requests efficiently using a ticketing system, prioritizing and resolving issues promptly.
- Maintain accurate documentation of IT inventory, including hardware and software assets.
- Procure, configure, and deploy IT equipment, ensuring optimal performance and security.
- Create and manage standardized computer images and software deployments to streamline operations.
- Oversee and maintain network and user accounts, including Active Directory and Group Policy Objects.
- Support cloud-based services and applications, enhancing team collaboration and data management.
Requirements:
- Degree in Information Technology or related field, or equivalent experience.
- Demonstrated troubleshooting skills and the ability to solve technical issues.
- Familiarity with Microsoft Windows environments, TCP/IP networks, and Microsoft Office Suite.
- Experience with customer support roles, showcasing excellent communication and problem-solving skills.
- Knowledge of Windows Active Directory, office automation products, and remote control tools.
Preferred:
- A proactive and positive attitude towards challenges.
- Strong verbal and written communication skills.
- A commitment to continuous learning and improvement.
- Ability to work effectively in a team as well as independently on projects.