IT Systems Coordinator

Location Seattle
Contact name: Jocelyn Palafox

Contact email: jocelyn@gulfstreamsp.com
Job ref: 7673
Published: 2 months ago

Job Title: IT Systems Coordinator

Overview: Join our dynamic team in the forefront of commercial mechanical construction, focusing on enhancing building operations and energy efficiency through cutting-edge technology solutions. We are seeking a dedicated IT Systems Coordinator to support our mission by ensuring smooth and efficient IT operations, contributing to the overall success of our projects and client satisfaction.

Responsibilities:

  • Offer technical support to both internal team members and external clients, ensuring high satisfaction and efficiency.
  • Manage IT requests efficiently using a ticketing system, prioritizing and resolving issues promptly.
  • Maintain accurate documentation of IT inventory, including hardware and software assets.
  • Procure, configure, and deploy IT equipment, ensuring optimal performance and security.
  • Create and manage standardized computer images and software deployments to streamline operations.
  • Oversee and maintain network and user accounts, including Active Directory and Group Policy Objects.
  • Support cloud-based services and applications, enhancing team collaboration and data management.

Requirements:

  • Degree in Information Technology or related field, or equivalent experience.
  • Demonstrated troubleshooting skills and the ability to solve technical issues.
  • Familiarity with Microsoft Windows environments, TCP/IP networks, and Microsoft Office Suite.
  • Experience with customer support roles, showcasing excellent communication and problem-solving skills.
  • Knowledge of Windows Active Directory, office automation products, and remote control tools.

Preferred:

  • A proactive and positive attitude towards challenges.
  • Strong verbal and written communication skills.
  • A commitment to continuous learning and improvement.
  • Ability to work effectively in a team as well as independently on projects.