Commercial HVAC Service Manager

Location Wilmington
Contact name: Eric Dickerson

Contact email:
Job ref: 5927
Published: 10 months ago

Job Description: Commercial HVAC Service Manager

Location: Wilmington, NC

Position Type: Full-time

Company Profile: Located in the heart of Wilmington, we are a renowned HVAC solutions provider, offering premium commercial HVAC services that prioritize sustainability, efficiency, and innovation. Our reputation in Wilmington is built upon years of dedicated service, client satisfaction, and cutting-edge solutions.

Job Overview: The Commercial HVAC Service Manager holds a critical position, ensuring the optimal functioning of our HVAC services division. The ideal candidate is a seasoned professional with hands-on experience in large HVAC equipment services, combined with a strong managerial background. This role demands an in-depth understanding of the complexities and nuances of commercial HVAC systems, particularly large-scale equipment.

Key Responsibilities:

  1. Service Oversight & Management:

    • Oversee the daily operations of the HVAC service division.
    • Ensure timely and efficient servicing, maintenance, and repair of commercial HVAC systems.
  2. Technical Expertise:

    • Provide hands-on expertise in servicing large HVAC equipment including chillers, boilers, and VRFs.
    • Troubleshoot complex technical issues and provide guidance to service technicians.
  3. Team Leadership & Training:

    • Lead, train, and mentor a team of HVAC technicians.
    • Foster a culture of safety, professionalism, and continuous learning.
  4. Customer Relationship Management:

    • Engage with clients to understand their service needs and ensure satisfaction.
    • Address and resolve any service-related issues or concerns promptly.
  5. Estimation & Financial Management:

    • (If involved in estimation) Use experience to provide accurate service estimates to clients.
    • Monitor and manage service-related expenses, ensuring profitability and cost-effectiveness.


  • Must be a local resident of Wilmington, NC.
  • Demonstrable stable work history.
  • Minimum of 3 years of commercial HVAC service management experience.
  • Over 10 years of hands-on commercial HVAC experience, with a specialization in large equipment such as chillers, boilers, and VRFs.
  • Estimating experience in HVAC services is beneficial.
  • Strong leadership, interpersonal, and communication skills.
  • Ability to work in high-pressure situations and ensure client satisfaction.


  • Competitive salary package.
  • Health and dental insurance.
  • Opportunities for further training and professional development.
  • Collaborative and progressive work environment.

Candidates who fit the criteria are encouraged to apply by submitting a comprehensive resume, cover letter, and relevant certifications. Only candidates selected for an interview will be contacted.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.