Job Description: HVAC/BAS Service Account Manager
Location: Seattle, WA
Position Type: Full-time
Company Overview:
Situated in Seattle, WA, our firm stands at the pinnacle of the HVAC and Building Automation Systems (BAS) industry. Committed to excellence, innovation, and energy efficiency, we strive to offer the best solutions to our clientele. As we continue to expand, we're eager to bring aboard a dedicated HVAC/BAS Service Account Manager who embodies our dedication to exceptional service.
Key Responsibilities:
- Manage and oversee HVAC and BAS service accounts, ensuring consistent and high-quality service delivery.
- Develop and nurture lasting client relationships, understanding their unique needs and ensuring satisfaction.
- Coordinate and collaborate with the technical team to address specific client requirements efficiently.
- Provide technical expertise and insights during client meetings, offering tailored solutions to their HVAC/BAS challenges.
- Utilize construction software tools to design, manage, and execute projects to the highest standards.
- Continuously monitor and report on accounts' progress, ensuring timely delivery and adherence to the agreed-upon scope.
- Stay abreast of the latest industry trends, technologies, and best practices in the HVAC/BAS domain.
- Collaborate with sales and technical teams, ensuring optimal account growth and profitability.
- Ensure projects comply with all federal, state, and local regulations and are in line with ASHRAE and LEED guidelines.
Qualifications:
- Residency in or around Seattle, WA.
- A Bachelor's degree in Mechanical Engineering or Construction Management.
- Hold a BAS, EIT, or PE license.
- LEED AP Certification.
- A minimum of 5 years of experience in commercial HVAC/BAS service.
- Proficient with construction software, including but not limited to AutoCAD, Revit, Navisworks, BIM360, Glue, MS Project, BlueBeam, Primavera, Timberline, Procore, Prolog, Quickpen, and Trimble Autobid.
- Exceptional interpersonal and communication skills.
- Demonstrated ability to manage multiple accounts, ensuring client satisfaction and service excellence.